FAQS (Frequently Asked Questions)

1. What age range do your clothes cater to?

Our clothing range is designed for children from newborn up to 14 years old. We have a variety of styles and sizes to ensure every child finds something they love.

2. What types of clothing do you offer?

We offer a wide range of clothing including everyday wear, special occasion outfits, seasonal collections, activewear, and accessories. Whether you’re looking for casual t-shirts, elegant dresses, or durable sportswear, we have something for every occasion.

3. How do I determine the right size for my child?

We provide a detailed size guide on our website to help you find the perfect fit for your child. The guide includes measurements for different age groups and tips on how to measure your child accurately. If you’re still unsure, our customer support team is happy to assist.

4. What materials are your clothes made from?

We use high-quality, comfortable, and durable materials such as organic cotton, soft wool, and recycled fabrics. Our focus is on providing clothes that are gentle on your child's skin and can withstand the wear and tear of active play.

5. Do you offer sustainable and eco-friendly clothing options?

Yes, we are committed to sustainability. We use eco-friendly materials like organic cotton and recycled fabrics in our collections. Additionally, our production processes are designed to minimize waste and ensure ethical working conditions.

6. How can I place an order?

Placing an order is easy! Simply browse our collection on our website, select the items you wish to purchase, choose the correct sizes and quantities, and add them to your cart. Once you’re ready, proceed to checkout where you can enter your shipping and payment details.

7. What payment methods do you accept?

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

8. How long does shipping take?

We offer fast and reliable shipping options. Standard shipping typically takes 3-5 business days, while expedited shipping options are available for quicker delivery. Shipping times may vary depending on your location.

9. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on our website or the carrier’s website.

10. What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, we offer a hassle-free returns and exchanges policy. Items can be returned or exchanged within 30 days of purchase, provided they are in their original condition with tags attached.

11. Do you offer gift cards?

Yes, we offer gift cards in various denominations. They make the perfect gift for birthdays, holidays, or any special occasion. Gift cards can be purchased directly on our website and can be used for any item in our online store.

12. How can I stay updated on new arrivals and special offers?

Stay in the loop by signing up for our newsletter! You’ll receive updates on new arrivals, exclusive offers, and style inspiration directly to your inbox. You can also follow us on social media for the latest news and promotions.